The Honey Baked Ham Company

I picked up a ham and turkey two days before Thanksgiving. The line was long and it took a while but what do you expect? Everyone was working hard and it was mostly orderly. Long lines and a wait should be expected for a business that sees its order volume go up a million percent for one week a year. My only complaint is they should mark the lines a little more clearly. The food was great!

Ordered online 10/18/23 went to pick up today.. called running behind , sweet lady on the phone said no problem we are open til 7 pm. Arrived at 6:30 and the door was locked.. person at the door said can’t let you in.. explained I had a pick up order even called prior and was assured I could pick up. Finally got in waited 30 mins in a line. Mind you my order was placed and paid for a month prior… got to the counter.. couldn’t find my order, found my order and stated they didn’t have an 8 lb ham I had ordered and paid for.. I received 3 pc of ham totaling 7.74 lbs.. the employees are like.. that’s all we have.. sorry 🤬next yr I will order online and have it delivered and when the small business figure out they lost sales because of their service, it’s just sad.

They will not answer the phone. I have been trying to reach them each hour since their 10:00 a.m. open time. I have questions for a large lunch order for the holidays and cannot get answers I need due to poor customer service. I will be ordering from Kroger instead. What a shame; great product. I have never had this experience from this store.

Ive eaten here 3 times. The sandwiches on ciabatta bread… you cannot go wrong. They have not been stingy on the meat or veggies on the sandwiches. The ham is amazing, as well as the chicken salad. Constructive criticism, the Cobb salad was not that great of a deal. After eating it I was hungry about an hour later because it was small. For the price and the size it was not a good value. On one visit I met the owner’s daughter and she served me. She was amazing and made me feel like I wanted to eat there every day! Employees are friendly, but it’s a special treat when the owner’s daughter is there. Highly recommend this place for a sandwich and Mac n cheese made by the owner’s daughter. Lol

I love Tavern club and the turkey classic. Austin is awesome very great customer service fast and very helpful. I will be back and tell my family and friends.